Ordering & Delivery

To view prices, make an inquiry, submit an offer or make a purchase, you need to be registered with The HighBoy.com.  Establishing an account provides us with the ability to communicate efficiently with you regarding your account and general activity. 

For purchases, we accept payment by most major credit cards through our secure portal hosted by Authorize.net.

The HighBoy and/or our partners, will use our best efforts to help deliver all merchandise within a reasonable amount of time (usually up to 7 business days for FedEx, and up to 4 weeks if using white glove service). Delivery times will vary depending on the location, packing requirements, and method of shipping used. Once your order is processed, you will be notified of shipping status and given an estimated time of delivery.

Domestic shipping within the 48 Continental States is quoted individually on each item via Fedex or White Glove Delivery. At this time, we cannot ship to post office boxes. International shipping can be arranged upon request.

Item Warranties

We are committed to ensuring that every item we offer for sale is represented to the best of our ability. We partner with known and reputable dealers to ensure quality and authenticity. Our dealers carefully inspect every item for condition and authenticity and make every effort to disclose all relevant details of each piece in the product description and through product images.  Buyer acknowledges that all items listed on The HighBoy for sale are used items being sold "as is" without specific warranties of any kind regarding condition, authenticity or provenance.

Additional Information

If additional information or photos are required in order to make a final purchasing decision on any item, Buyers must request this additional information in writing (via email) through our system.  The HighBoy, or any of its partners or affiliates, will not be held responsbile for any claims, warranties, or promises agreed upon between buyer and seller without HighBoy notification and authorization.  

The HighBoy expressly reserves the right to cancel a sale at any point before shipment

Damages & Returns 

Our dealers set individual return policies for all items listed on TheHighBoy. Any item purchased through The HighBoy will be bound by an individual dealer's return policy.  Please see our Returns page.